So many
options!
Shopping for computers
By Carol L. SchleinAs
year-end approaches, many firms evaluate their financial
health and determine whether they can afford new equipment.
One of the biggest breaks in the
2003 federal tax law is increased depreciation for business
owners. Under Section 178, law firms can immediately write off
a maximum $100,000 of equipment purchased by year’s end
instead of depreciating it over several years. The maximum
write-off last year was $25,000. The new law also allows a 50
percent bonus depreciation. For example, if a firm spends
$150,000 on new equipment this year, it can write off the
first $100,000 and 50 percent of the remainder. It can
depreciate that $25,000 over five years, including $5,000 in
depreciation the first year. That’s a total $130,000 in tax
breaks in the first year. Firms in the 35 percent tax bracket
can save $45,000 in taxes. To take advantage of these new
benefits, equipment must be purchased and in use before Dec.
31. Even if you can’t
afford $100,000 of new equipment, you may be due for upgrading
or replacing existing computers, copiers or printers or adding
a scanner. Here are some guidelines for upgrading technology
infrastructure. Lawyers
often must replace their computers to accommodate new versions
of software that won’t run on older computers. Thanks to
Microsoft and its three year obsolescence policy, every
software vendor, no matter how well intentioned, must update
its software and push their clients off older versions to
limit their support costs and ensure there won’t be corrupt
data or problems running older versions on the newer operating
systems. This has been especially noticeable with the release
of Windows XP, which changed just enough files to cause huge
problems running older timekeeping and billing, and case
management programs. When
faced with the expense of replacing functioning computers, my
clients constantly ask whether they can spend less by
upgrading existing computers. Unfortunately, about 90 percent
of the time, the answer is no. For example, suppose the firm
has computers five years old or more running Windows 98 (not
even the second edition of Windows 98). Their billing program
manufacturer requires at least Windows 98’s second edition and
more memory than their computer offers.
Is it worth upgrading that
computer to Windows 2000 or Windows XP and adding more RAM
memory or does it make more sense to get a new computer? The
Windows upgrade costs at least $150, additional memory —
depending on how much additional RAM is needed — could cost
between $50 and $200. Add to that either the cost of a
vendor’s installation or time lost on billable work by an
in-house installation. When all is said and done, it’s still a
five year old computer with a slow processor, small hard
drive, limited life span and at least a $500 bill. In
contrast, especially if there’s already a decent monitor, the
cost of a decently configured brand new desktop is between
$500 and $1,000.
So many options!
Selecting specific configurations
for computers — whether a desktop, server or laptop — can be
tricky. Leading hardware vendors like Dell, IBM and Hewlett
Packard/Compaq are constantly changing the options. For
example, last week Dell offered either double memory or a
larger hard drive with no additional charge. Next week, it
might offer free shipping, a free printer or a discount on a
fancier monitor. Once
you’ve opted for new computers, you must decide whether to buy
a desktop or laptop. Desktops are less expensive and come in
either large towers or very small cases. Generally, because
they don’t require smaller parts, desktops cost less than
laptops. Additional components can be purchased from a wide
variety of sources and aren’t limited to the original
manufacturer’s products.
Laptops have evolved into three styles. Ultra lights are
designed for people who travel and want the full functions and
power of a laptop. These notebooks are available with external
floppy, CD or DVD drives. Second are the largest laptops being
marketed as desktop replacements. These are heavier, have
faster processors, larger hard drives, bigger screens and all
the extra components like CD-ROM and DVD drives built in. The
final category is the newest — tablet PCs, which can be used
like a traditional laptop but come with a pivoting screen that
can hook on top of the keyboard so a special stylus can write
on the screen and translate that into text. The tablets
require the Microsoft XP Tablet operating system. Unless
you’re prepared to spend a lot more money to duplicate the
keyboard, mouse and monitor for your in office work, you
should carefully consider your options.
Once you decide on the style of
computer, there are different processor speeds, memory
options, monitors and other components to consider. Since this
is like aiming at a moving target, just aim for the sweet spot
— like on a tennis racket, the middle — not last year’s models
being sold at give away prices and not the brand new ones at
premium prices. How do
you determine the sweet spot? Look at the options on each side
of your initial configuration. Let’s use the processor speed
as an example. When I was configuring a Dell workstation
recently, the preset option was for an Intel Pentium 4
Processor running at 2.6 GHz. If you select a slower processor
or even a Celeron chip, the price drops anywhere from $100 to
$350. Similarly, if you increase the processor speed to the
maximum available (3.2 GHz as of this writing), the unit’s
cost increases by $50 to $150. In this case, $50 more gets you
a 3.0 GHz while it would cost $150 to bump up to the maximum,
a 3.2 GHz processor. This would make the optimal selection the
3.0 GHz since it’s a smaller incremental cost for a larger
increase in performance.
Of course, with the price of work stations today, there’s
another approach. The additional $150 is easy to amortize over
the life of a typical computer. You might consider that
upgrading to the fastest processor with more memory will mean
faster searching, printing and accessing information every
day. Finally, the other
approach is to buy the bare minimum configuration with the
expectation of keeping the computer only a few years. The
fallacy here is that the computers tend to stay around longer
than the purchaser intends.
Components
What components should you
consider and which are worth getting in the more powerful or
larger options? The main components of a typical computer,
whether desktop, laptop or servers, are: the processor (also
known as the CPU or central processing unit); RAM memory,
measured in megabytes (MB); hard drive, now measured in
gigabytes (GB); along with the keyboard, mouse and monitor. A
basic sound system is more than sufficient for a typical
office. Most desktop and server computers still come with a
floppy drive and offer a range of options for loading programs
through CDs. These range from high speed CD readers to CD
writers that can be used to copy files or information to
CD-ROM disks (the CD-RW variety) to DVD drives (which can read
CDs or play movies) to CD-DVD writers (which, while there is
not a clear standard yet, can be used to read and write CDs or
DVDs). DVDs hold substantially more data than CDs although
they’re still not as efficient to back up entire computers
since they don’t approach the size of the super large hard
drives now standard on new desktops, laptops and servers.
When comparing components, some
are worth the more expensive option while others are less
critical. It is very costly and impractical to upgrade the
processor, which controls the speed at which the computer
manages commands. Consequently, it makes sense to get the
fastest processor you can afford. If you’re getting a server,
you may even want to consider a dual processor computer since
it will handle user requests more quickly. RAM memory, which
is easy and inexpensive to upgrade, is easier to include as
part of an initial purchase. RAM chips are relatively cheap.
For example, upgrading from 128 to 512 MB costs about $120.
Depending on the manufacturer,
desktop and laptop computers come standard with 20 or 40 GB
hard drives. The latter should provide enough storage for the
life of the computer, especially if it’s used as a workstation
on a network where the firm’s data is stored on a shared
server drive. As the
price of computers has dropped, the percent of the cost of
monitors has grown along with their size and options. Many
firms keep existing monitors when upgrading computers.
However, depending on their specifications, you could be
hampering your staff’s productivity. Today’s software is being
written by vendors with the expectation that customers are
using larger monitors with higher resolution (often 600 x 800
pixels). Running these programs on smaller monitors means
wasting time scrolling to see entire screens of data or
instructions. There are
two different quality monitors. Look for terms like “ultra
sharp” and watch price differences between product lines to
ensure you’re getting the higher quality flatpanel monitor.
You can immediately see the difference if you place the two
designs side by side. The new monitors are so much easier on
the eyes. And getting a new one when purchasing a computer
will prevent potential problems with incompatibilities between
older video cards and newer monitors. Similarly, the internal
components such as the floppy drive, CD drive, tape backup
unit or other add-ons are intended to work with a new computer
and are less problematic than adding them later to an existing
system.
Network
If your firm has computers that
are not connected to each other or connected through a peer to
peer network, you could upgrade to a dedicated server based
network. This is a higher quality computer designed
specifically as a server. It has more reliable components and
some redundant parts such as duplicate hard drives so if one
crashes, you can continue working on the mirrored drive. Of
course, this also translates into a bigger expense but if you
plan to put your firm’s data and applications on this server,
you want the most reliable computer you can afford.
Lawyers too often make a huge
investment in computers and software, but hold off staying
current only to be confronted later with another huge
investment. Some of my clients regularly upgrade their
hardware and software, and some still use programs and
equipment more than five years old. Had it not been for the
fears of Year 2000 incompatibility, there would be many more
firms with older systems. In fact, many of those firms are now
due for upgrades since the vendors of their primary software
programs are compelling them to buy the latest version. The
main reason the legal software vendors are forced to do this
is that the changes Microsoft made from Windows 95 or 98 to
Windows XP has made the legal applications written for earlier
Windows versions run unreliably on newer computers.
Firms that make regular
incremental upgrades, over time actually spend less on
technology than those that “get their money’s worth” by
waiting too long. The fact is firms that regularly upgrade
have to learn fewer changes since software vendors tend to
make incremental improvements between versions. Even the cost
of upgrading software is usually less when moving from one
version to the next instead of jumping up from several
versions back. Whew!!
There’s a lot to consider when shopping for new computers!
Carol L. Schlein is president
of Law Office Systems in Montclair, a training and consulting
firm specializing in law firm automation. Previous columns are
on her company website,
losinc.com. For information about her quarterly meetings
for Time Matters users, check the website or e-mail
info@losinc.com. Schlein
formerly chaired the Computer and Technology Division of the
ABA Law Practice Management Section.
Questions for Carol L. Schlein on
law office technology may be e-mailed to New Jersey Lawyer at
news@njlnews.com or
faxed to (732) 650-7010. |