Away
from the Office: How to Stay Connected
By Carol L. Schlein
Getting
away from work is getting harder. While you've been able to
use a Palm Pilot or similar hand-held de-vice to look up
client appointments or telephone numbers and a cell phone to
keep in touch with clients, the latest round of toys - err,
tools, although they're getting more fun to use than their
predecessors - make it harder to disconnect from the office.
The marriage of cell phones and Palm devices allows users not
only to look up phone numbers and check appointments, but
easily access e-mail and the World Wide Web. The first
generation of these combo phones were heavy and either a
compromise of the phone or the Palm functions. The latest
generation such as those from Kyocera come closer to the right
balance of cell phone features along with a clear, easy-to-use
screen for the Palm functions.
Portable computer-like devices also have gone through a round
of improvements. Pocket PCs run a down-sized version of
Windows so you can carry copies of documents.
Web access to the office is another way to stay in touch. Many
popular law office software vendors offer web access. For
example, Timeslips offers the E-Center to enter time records
from a web page. The records can then be imported into your
firm's database. Datatxt, the maker of Time Matters and
Billing Matters, offers the World Edition of Time Matters to
manage cases, calendars and contacts from a browser anywhere
in the world.
There are a number of tools to provide remote web access to
your office computer. During this winter's snowstorms, my
assistant worked from home using GoToMyPC, which can be found
at
gotomypc.com and costs about $20 per month for a single
connection. With the office computer as a host, you can dial
in through a web browser and literally take over your office
computer remotely to work as if you were there.
With a laptop that includes a wireless connection - as nearly
all the laptops do with Intel's new Centrino chip - you can
take your computer to the nearest Starbucks or other venue
that offers a wireless connection. Imagine combining either
remote access or web-based applications from public parks,
coffee shops or other places offering a wireless access point!
If you're considering using a computer with a wireless
connection, be sure to use the encryption feature. When I
first set up a wireless access point (the connector that makes
it possible to share network resources) and connected my
laptop with a wireless network card, I got a telephone call
from a neighbor informing me he was able to connect to my
wireless network. Needless to say, the next evening I mastered
the steps to enable encryption.
Wireless networks are a good solution for sharing resources
such as a high-speed internet connection at home or work. It
can be an effective tool to surf websites, edit documents and
access information, but I wouldn't recommend using a wireless
connection for accessing databases like your billing,
accounting or case management programs.
Laptops
There are still other ways to stay connected. The latest
rounds of notebook and laptop computers are designed around
the Centrino chip, made specifically for laptops and includes
built-in wireless network capability, better performance and
better battery life. The design also allows laptop
manufacturers to make their newer versions lighter. (For those
who think notebooks and laptops are the same - you're
basically right except laptops tend to be heavier and have
more built-in components.)
Recently, I decided to replace my 3-year-old laptop. No two
people will weigh their needs and features the same when
choosing among the portable options. Some people use their
laptop as their only computer and prefer a larger screen and
built-in CD-ROM drive. Others who travel or commute with their
laptop may be willing to sacrifice having everything built-in
in exchange for the lighter weight.
There are new hybrid laptops, which, I anticipate, will
redefine the uses of a laptop as they mature. Tablet PCs are
lightweight, less-powerful laptops that use Microsoft's Tablet
XP operating system instead of using Windows 2000 or Windows
XP. So far, Toshiba, Fujitsu, Acer, Compaq, NEC, Viewsonic and
Motion Computing offer tablet PCs that are getting favorable
reviews.
This article is written on my new Toshiba tablet, which lets
me connect with a network cable to my office network or
connect wirelessly using either the WIFI standard or
Bluetooth, the competing standard. Tablet PCs offer standard
features on any basic notebook computer, such as DVD drives to
watch movies and CD-ROM writers to back up work and make
copies for clients or opposing counsel.
When opening a tablet, the differences are noticeable almost
immediately. Just below the screen is a set of arrows
indicating the screen can be swiveled about 90 degrees.
Imagine turning a laptop screen flat so it's covering the top
of the keyboard. Cooler still, once the screen is clipped into
the tablet position, the entire screen changes from the normal
laptop landscape display to portrait, which shows images as if
they are on a piece of paper. (Ever wonder where the terms
portrait and landscape came from? Generally, historical
portraits are vertical while scenic landscapes are
horizontal.)
In stylus
A pen-shaped stylus is on the side of the screen. Be careful
not to lose this as it plays an important role and is
expensive to replace. The pen can be used like a mouse to
navigate the screen or for one of the many hand-writing
options available on tablets.
When combining the tablet mode with the pen stylus and the
functions built-in to the Microsoft XP Tablet Edition, you
suddenly have an entirely new (or really old, depending on how
you look at it) way of capturing information. The Windows
Journal, which is part of the Tablet operating system, lets
you write with the stylus on the equivalent of an electronic
piece of paper. When you reach the end of a page, you either
continue to write or add a new page. These documents can be
words, diagrams or a combination. A capture tool lets you
circle a section of text and convert it to words. I was
surprised how well the conversion works. The one limitation of
these Journal files is that format is available only on a
Tablet PC so they're not easily converted into a word
processing document.
The tablet has been paying off for me because it allows me to
use it as a conventional laptop or, if I'm taking notes during
a consultation or training session, I can capture those
handwritten notes into the program of my choice as I work.
Simply by invoking the "Tablet PC Input Panel," I add either a
keyboard that I can click on or two lines at the bottom of the
screen where I can handwrite text (it can even be in script)
and have the text automatically converted to type and inserted
in whatever application I have open.
I have successfully taken notes of meetings directly into Word
and WordPerfect. Even more efficient, I have been able to
handwrite notes that convert to text in any field in my
billing or case management programs.
While there have been earlier attempts at similar devices, the
benefits of the Tablet XP operating system has clearly moved
these forward. The first generation will be used by those of
us who take notes when we're away from the office. I can
easily see future desktop computers including some of these
same capabilities. These have a huge potential to eliminate
extra paper and share information even more effectively than
earlier laptops.
No matter how you choose to stay connected with the office,
you have more choices than ever. Remember, though, the purpose
of a vacation is to spend time with your loved ones - not your
partners and clients. I have found that letting clients with
active projects know early on that I will be away, usually
eliminates interruptions during my vacation. Be sure to
balance your work and free time as best you can this summer!
Carol L.
Schlein is president of Law Office Systems in Montclair, a
training and consulting firm specializing in law firm
automation. She was recently named Technolawyer Community's
Legal Consultant of the Year. Previous columns are on her
company website, losinc.com.
For information about her quarterly meetings, training classes
and materials, check the website or e-mail
info@losinc.com. Schlein
formerly chaired the Computer and Technology Division of the
ABA Law Practice Management Section.
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