Working Greener: Practical steps every office can take
By Carol L. Schlein
For as
long as I can remember, I've tried whenever possible to be
environmentally sensitive. In my formative years, we had
several droughts that made me conscious about how we use and
waste water. In high school, I was one of the founders of
the first ecology club. I got my driver's license shortly
after gas prices nearly doubled and recall being constantly
reminded to turn off lights when I left rooms.
These
experiences have made me aware of how my activities impact
the environment. We've again watched gas prices soar, food
prices rise and have seen evidence of how our cumulative
work and home activities are causing the acceleration of
global warming.
So, what
can we do to be more environmentally conscious?
It's
impossible to discuss going green without addressing the
perennial question: “Should we leave our computers on or
shut them off when we leave the office for more than a few
hours?” This is still a controversial question. The argument
in the past to leave computers on had to do with things like
possibly breaking the on/off switch or damaging the hard
drive by turning the computer on and off. I'm not convinced
there's still a valid technical reason to leave a computer
on. The How Stuff Works website says, “If it were a
significant problem [turning computers on and off daily],
then machines would be failing all the time. In fact
hardware is reliable (software is a whole different story)
and there is a lot to be said for rebooting every day.” The
author also observed, “I don't know a single person who
leaves the TV on 24 hours a day. TVs contain many of the
same components that computers do. TVs certainly have no
problems being cycled on and off.”
This
certainly is something to think about. Servers should be
left on so they can be backed up over-night while most, if
not all, active files are closed. My sense is that the
decision to turn off a workstation computer should depend on
whether you need the files backed up or will remotely access
that computer. Most monitors are set to turn themselves off
after an amount of time. (You can right-click on your
computer desktop and choose Properties (or Personalize on a
Vista workstation) and check the power-management settings.
And since screen savers keep power flowing to the system,
it's better to have the monitor shut off after a period of
inactivity.
Most
computers have a power setting that allows them to
“hibernate.” This feature was designed for battery-operated
computers such as laptops and, I believe, should not be used
for desktop computers that are connected to power outlets.
In fact, I have been told by several software vendors that
the hibernate option can wreak havoc on database pro-grams
since it interferes with proper closing of databases.
Similarly, there is a setting for network cards that allows
them to be turned off to save power. While the description
of the setting sounds like it would be good to enable, I
have been advised by many software companies that this
option should be unchecked under the power-management
settings for the network card. If you're in the market for
new computers, consider that laptops use much less power
than desktops, al-though they do cost more for the same
power and storage.
Other power savers
Consider
replacing incandescent bulbs as they burn out with new
compact fluorescents. Lower wattage bulbs are much brighter
than those they replaced. While they must be disposed of
with hazardous waste because of a small amount of mercury,
they last much longer, generate less heat, cost less over
time and use about 75 per-cent less energy than the type of
bulbs we've been using since the 1920s. The early compact
fluorescent bulbs were bulky and ugly. Newer bulbs make them
difficult to distinguish from incandescent. The federal
Environmental Protec-tion Agency's
website has a lot of good information about these
bulbs including suggestions about where they work best such
as in fixtures with good surrounding air circulation.
Law
offices are heavy users of paper and despite our best
intentions to use less, we may never be truly paperless.
What we can do, though, is take steps to reduce the amount
of paper and recycle what we do use. The easiest step is to
use e-mail instead of fax or over-night mail and encourage
those with whom you correspond to communicate by e-mail.
Make a conscious effort to read e-mail on your monitor
rather than printing the messages. Scan your firm's
letterhead so that you don't need special paper for
correspondence, envelopes and invoices. Route internal
documents via e-mail or messenger functions instead of
printing them.
If you
must send a fax, consider combining the substantive part
with the cover sheet. If I fax a letter to a client, I add
the number of pages and telephone number at the top of the
letter. Similarly, when sending bills, there's no need, if
you're doing your billing promptly and clearly, to include a
cover page explaining you are attaching a bill. This has
been one of my pet peeves over the years. Don't you think
your client recognizes a bill without a letter telling them
a bill is attached? Most billing programs allow you to
include a message to explain any special circumstances.
Less paper
Even if
you can't fathom send-ing paper documents to clients or
adversaries on recycled paper, there are still ways to
reduce the use of new paper. Start by consciously using less
paper by re-viewing drafts on your computer monitor.
Spell-check and try to get to as close a final version as
possible and use the Print Preview option to view the
document on the screen before printing. I've stopped
printing prebill work-sheets to review my firm's monthly
billing; instead I review bills on my monitor. I've
encouraged my clients to receive their bills by e-mail to
save paper, post-age and time.
In the
past, to clear the ac-counts-receivables balance, I've
printed paper bills for matters that had no new activity
other than a payment to bring the balance owed to zero. I
use a billing pro-gram (LexisNexis Back Office powered by
Billing Matters) that allows me to preview bills and post
them without printing them. Some other billing programs also
allow you to post without printing. While in the big scheme
of things, this is between 10 and 20 pages per month, over
the course of a year, it's closer to 150 pages.
Another
tip is to print on both sides of paper. I'm sure it's
partially generational, but I still prefer to print some
things while my younger assistants are more comfortable
reading on their monitor. To atone for my preference
(some-times it's so that I can take it with me when I won't
be near a computer), I'm diligent about printing internal
documents on the back of previous print jobs.
Another
way to save trees: Make your office manual accessible online
rather than printing it. Think about how your office records
telephone messages. Are you still using paper messages?
Consider switching either to voice mail or
practice-management software that can record information
needed for incoming and outgoing phone messages.
Carbon footprint
There are
many ways to reduce your carbon footprint. Start with
recycling bins to encourage staff to recycle paper and soda
cans. Think about ways to handle refreshments to lessen the
environmental impact. One client has a small soda
concession, similar to those in restaurants, where the staff
can use paper cups rather than aluminum cans. Consider your
options for coffee. Does the staff have mugs or are they
using hot cups? Some of the single-serving systems end up
leaving a lot more garbage than traditional coffee pots.
Take a good look at your firm's kitchen - do you use paper
plates and plastic utensils or reusable plates and
flat-ware?
How's the
office temperature? You may not be able to control this, but
you may want to discuss options to use less heat or
air-conditioning during evenings and weekends. If your
office is too cold in the winter and everyone uses space
heaters, maybe it's time to consider if there's a better
alternative.
In
suburban New Jersey, it's difficult to get anywhere without
a car. As the price of gas has soared, we're all watching
our disposable income increasingly used for transportation
costs. If your office is near public transportation, find
ways to encourage employees to use trains, buses or even
carpools. If you're considering relocating the office, keep
the public transit and employee locations in mind.
Alter-native schedules won't work for every office and law
practice, but you might consider staggered work hours so
employees can avoid rush-hour traffic.
Remote
access is one of the most environmentally friendly tools
available. Products like GotoMyPC, Logmein, Windows Remote
Desktop and Terminal Services allow employees to set up
their office computer as a host. Us-ing an internet browser,
you can connect to your desktop and work as if you're
sitting in your office. Programs like Webex and GotoMeeting
allow firms to have virtual meetings with groups of people,
each at their own computer. I use GotoMeeting to provide
group training sessions and remote assistance to clients
instead of traveling to their offices. Since actively using
these tools, I've seen my business mileage drop
dramatically, saving gas costs, car wear and tear, and most
important, my time.
If you
don't think taking small steps can make a difference in the
environment we leave to the next generation, consider this
quote from the EPA: “If every American home replaced just
one light bulb with an Energy Star qualified bulb, we would
save enough energy to light more than 3 million homes for a
year, more than $600 million in annual energy costs and
prevent greenhouse gases equivalent to the emissions of more
than 800,000 cars.”
Carol L. Schlein is president of Law Office Systems in
Montclair, a training and consulting firm specializing in
law firm automation. Copies of her previous columns are on
losinc.com, which also
lists upcoming meetings and training classes. For
information, e-mail
info@losinc.com or check the website. Schlein formerly
chaired the Computer and Technology Division of the ABA Law
Practice Management Section and can be reached at
carol@losinc.com.
Questions for Carol L. Schlein on law office technology may
be e-mailed to New Jersey Lawyer at
news@njlnews.com or
faxed to (908) 226-0165. |